Real information about FIMI drones in the European Union

Do you live in the EU?
Are you currently deciding which drone to buy?
Thinking to buy a drone from FIMI?
Explore the information on this site and then decide

About the author of this website

My name is Oleg Roshchin, and my story with FIMI started when I bought an X8 Pro drone from them in January 2024. I paid the full price and the drone has not been delivered to me even as of the end of May 2024. The whole problem with my purchase is that FIMI didn't have a C1 certificate for Europe, and doesn't seem to have one now in May 2024 either. I am somewhat of a professional in disputes, I live in the Baltic countries region, in the EU. I spent a lot of effort and time before realising a simple truth: FIMI is not interested in the internal problems of the EU and its domestic customers. Now I want everyone in the EU and the world to recognise FIMI's true policy towards its customers.

What is this site for?

FIMI doesn't seems as though it understands at all how things work in the EU. But the relevant EU agencies are also very, very badly run. So this site is designed to give the FIMI drone buyer as much information as possible before they buy a drone.

Are FIMI drones good?

After not becoming a FIMI X8 Pro owner, I bought and own a FIMI X8 SE 2022 V2 drone. Part of my problems were solved by this replacement. As we probably all know, FIMI drones are rare in their class, which can officially fly in rain and snowfall, and can also lift loads of up to 250 grams. My drone proved it all. The FIMI engineers are probably the only bright spot on FIMI, but I take my hat off to them in honour of their technical genius. And I didn't find anything else good. Let me emphasise: I personally paid for 2 drones, and I only own one, the oldest of them. But it's still a good one!

If FIMI drones are so good, why is this site needed?

Besides very good technical solutions, FIMI drones have another obvious positive feature: they are cheaper than some of their competitors. This is probably the root of all FIMI's problems - they cut all costs, avoid warranties and are not very good at service. It is my directo and my duty to inform all my fellow countrymen in the EU about who is really behind FIMI. But I will not make any recommendations. Evaluate everything yourself and make your own decisions responsibly but independently.

What is FIMI?

As of May 2024, it is part of the huge Chinese concern XIAOMI

https://www.fimi.com/contact.html It says the name of the company on the FIMI website: Shenzhen Fimi Robot Technology Co., Ltd.

FIMI legal address and some email addresses

Shenzhen Fimi Robot Technology Co., Ltd.
12/F, West Block,
Tianliao Building, 1133 Xueyuan Rd,
Taoyuan Street, Shenzhen, Guangdong, China
huangwenqin@fimi.com,
wulijin@fimi.com
iris@fimi.com
store@fimi.com
sales@fimi.com

What exactly happened with me?

1. In January 2024 I bought a FIMI X8 Pro drone
2. Along with the X8 Pro drone, I bought an extra battery for the X8 Pro
3. My drone was to be delivered to me in Latvia, which is part of the EU
4. When the X8 Pro arrived in Latvia, I had to go through the customs import procedure. I failed to pass it. It turned out that the X8 Pro does not have the mandatory C1 certificate and therefore it cannot not only be imported into the EU, but it is not allowed to be in the EU skies as well
5. I had a long agony with DHL's customs forwarding department and the result was that my drone was returned to FIMI.
6. FIMI in turn decided not to give me my money back in full. I paid a little more than 67O euros for the X8 Pro drone and an extra battery for it. FIMI in turn decided not to give me my money back in full. I paid a little more than 670 euros for the X8 Pro drone and its extra battery, and FIMI considered it enough to refund me 593,01 USD, which is about 83% of the amount I had paid.
7. No one is preventing FIMI from refunding me even the amount they think is reasonable, but they don't do it.
8. In today's world, such behaviour by a merchant is extraordinary, so I made this site as a public place where people can express their public disapproval of negative business practices. This is done in the hope that FIMI management will kick out the people who put this practice into existence and offended a large number of people with it

What is The main legal problem with FIMI in the EU?

If the drone is released on the EU market after 31 December 2023, it must have a valid C0-C1-It certificate. Without that certificate, it is illegal to import the drone in the first place, and to operate it in the sky in the second place. At the time of the creation of this site, ‘my’ X8 Pro did not have such a certificate. If it appears at a later date, we kindly ask you to send it to us along with an image of the drone body with ‘C1’, and we undertake to notify the public immediately.

For more details, see this page of the website

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Real information about FIMI drones in the European Union

Do you live in the EU?

Are you currently deciding which drone to buy?

Thinking to buy a drone from FIMI?

Explore the information on this site and then decide

for donations with paypal press "DONATE" or scan code